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COVID-19 RESOURCES

At Memorial, we are committed to the health and well-being of our community. We are currently offering COVID-19 testing at 5 locations, including rapid testing, which provides results while you wait.
Memorial Long Beach Walk-In, 5120 Beatline Rd., Ste. B, Long Beach
Monday – Friday 8 a.m. – 5 p.m. and Sat & Sun 9 a.m. – 3 p.m.

Memorial Primary Care Cedar Lake, 1756 Popps Ferry Rd, Biloxi

Monday – Friday 8 a.m. – 5 p.m. (closed on Sat & Sun)

Memorial Drinkwater Internal Medicine Walk-In Clinic, 300 Drinkwater Dr., Bay St. Louis
Monday - Friday 8 a.m. - 12 p.m. (closed on Sat & Sun)

Memorial Stone County Medical Center, 1440 E. Central Ave., Wiggins

Monday – Friday 8 a.m. – 5 p.m. (\closed on Sat & Sun)

Memorial Physician Clinics – COVID-19 Screening Site, 1213 Broad Ave., Gulfport
Monday – Friday 8 a.m. – 5 p.m. and Sat & Sun 9 a.m. – 3 p.m.

Telehealth Appointments - (228) 867-5000

 

MEMORIAL'S COVID-19 HOTLINE - (228) 867-5000

Call our COVID-19 hotline for the most up-to-date information about the virus and to schedule a testing appointment. This phone line is managed by clinical staff who are dedicated to answering COVID-19 health questions. 

COVID-19 symptoms vary from person to person, ranging from mild symptoms to severe illness. Symptoms may appear up to 14 days after exposure to the virus. If you're experiencing any of the following symptoms, please isolate from others and contact Memorial to schedule a testing appointment as quickly as possible:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
  • Muscle or body aches
  • Headache

*Masks are required at all Memorial facilities.

Visiting Guidelines, Testing, and Elective Procedures

Restricted Visitation: Visiting exceptions may be made in certain circumstances including pediatric care, labor and delivery, end-of-life, or essential caregivers.

We are utilizing the guidelines published by the MS State Department of Health’s State Health Officer regarding Outpatient Medical Services and Elective Surgeries. Working with our medical leadership and following the advice of state and national health care agencies, we have decided that some, not all, non-emergent and non-urgent surgeries and procedures will resume under specific guidelines, contingent upon the judgment of the presiding physician.

Here are a few things that you can expect and should consider when you visit us again:

  • Prescreening assessments: Prior to an appointment, procedure, or surgery, patients will be required to answer a series of pre-screening assessment questions multiple times.
  •  Social distancing: Social distancing will be maintained and enforced to include limiting persons in a room, and the minimum separation of six feet between patients. When a room is at capacity and safe distancing can no longer be maintained, one may be asked to wait in another area, which may include waiting in one’s personal vehicle.
  • Personal protection: Individuals who come to our facilities for appointments or procedures are required to provide and wear a mask, or a nose and mouth covering of their choosing, to protect themselves and other individuals from the possible emission of germs.
  •  Teleconferencing: When possible, utilize telephone or video conferencing for appointments. Contact your provider to review your options.
Hospital Operations

  • Health Information Management (Medical Records): Patients seeking access to medical records from any Memorial location can call the Release of Information Hotline 8-4:30p at (228) 865-3172. Records can be faxed or mailed. A portion of the patient's medical records are maintained on Memorial’s Patient Portal. Click here to sign up.
  • Bill Pay: To make a payment, please contact our customer service hotline at 1-800-844-0735 or pay online via our MHG portal. Click here to access it
  • Customer Service: If you have a question for one of Memorial’s Financial Counselors, Customer Service Representatives, and Medicaid Specialists please contact (800) 844-0735 from 8:30 am – 4:30 pm.
  • All Volunteer services are suspended
  • The Gift Shop is open on a limited basis
FREQUENTLY ASKED QUESTIONS